PRIVACY AND SECURITY POLICY

All services provided in our store and at https://5sarj.com/tr are owned and operated by BORENCO SARJ TEKNOLOJI YATIRIMLARI TICARET ANONIM SIRKETI (“our Company”).

Our Company may collect personal data for various purposes. Below is a description of how and why this data is collected and how it is protected.

Through membership or various forms and surveys on our store, members may be asked to provide some personal information (such as full name, company information, phone number, address, or email address), which is collected by our store as required by the nature of the business.

Our Company may periodically send its customers and members information about campaigns, new products, and promotional offers. Members can choose whether or not to receive such communications during registration, and later change their preferences via the account settings section or by using the link provided in such communications.

Personal data submitted electronically by our members during the confirmation process via our store or email will not be disclosed to third parties outside the purposes and scope defined by the “User Agreement” entered into with our members.

To identify system-related issues and quickly resolve any problems or disputes that may arise in relation to the services provided, our Company records and uses the IP address of its members. IP addresses may also be used to broadly identify users and gather comprehensive demographic data.

Apart from the purposes and scope defined in the Membership Agreement, our Company may also use the requested information for direct marketing purposes either by itself or in cooperation with partners. Personal data may also be used to contact the user when necessary. The information requested by our Company, or the information provided by the user, or information related to transactions conducted through our store may be used by our Company and its partners for statistical evaluations, database creation, and market research without disclosing the identity of our members and beyond the scope of the Membership Agreement.

Our Company undertakes to keep confidential information strictly private and confidential, to consider it a confidentiality obligation, and to take all necessary measures to ensure and maintain confidentiality, to prevent all or any part of confidential information from becoming public or being disclosed to unauthorized use or third parties, and to exercise due diligence.

CREDIT CARD SECURITY

Our Company prioritizes the security of credit card holders who shop from our sites. Your credit card information is not stored in our systems in any way.

There are two indicators that show you are on a secure site during the transaction process. One is the lock or key icon at the bottom of your browser. This signifies that you are on a secure internet page, and all your data is encrypted and protected. This information is only used in accordance with your instructions during the sales process. Credit card information entered during purchases is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for verification. Once the card is approved, the transaction proceeds. Since no credit card information is seen or stored by us, it is impossible for third parties to access this data. Therefore, in order for the orders of customers who order from our shopping sites for the first time to reach the supply and delivery stage, it is necessary to confirm the accuracy of their financial and address/telephone information. If necessary, the credit card holder customer or the relevant bank is contacted to check this information. Only you can access and change all the information you provide during membership. If you protect your login information securely, it is impossible for others to access or change your information. During membership transactions, a 128-bit SSL security protocol is used. This is an international encryption standard that is virtually unbreakable.

E-commerce sites that provide contact information, such as a physical address and customer service phone number, are generally preferred today. This allows customers to obtain detailed information and verify the reliability of the online retailer.

Note: We recommend that you only shop on e-commerce websites that clearly display the company’s full address and phone number. Before placing an order, take note of the store’s complete contact information. If you have doubts, call the store in advance to confirm. All of our Company’s online shopping platforms display full company information and location details.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other websites. Our Company is not responsible for the privacy practices or content of those linked websites. Advertisements published on our site are delivered to users via our advertising partners. The principles of this Privacy Policy apply only to our store and do not cover third-party websites.

EXCEPTIONS

In limited cases, our Company may disclose user information to third parties outside the provisions of this Privacy Policy. These circumstances include: 1. To comply with legal obligations under laws, decrees, regulations, etc., issued by competent legal authorities; 2. To enforce the terms of the Membership Agreement or other contracts entered into with users; 3. To respond to legally authorized administrative or judicial investigations or proceedings; 4. Where it is necessary to provide information to protect the rights or security of users.

EMAIL SECURITY

Please do not include your credit card number or passwords in any emails you send to our store’s Customer Service regarding your orders. Information contained in emails may be viewed by third parties. Our Company cannot guarantee the security of any information transmitted through emails under any circumstances.

BROWSER COOKIES

Our Company may collect information about users who visit our store and their use of the website through a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user’s browser and stored in the main memory. The cookie stores information about the site and user preferences, thereby facilitating the use of the Internet.

The technical communication file helps to gather statistical information such as how many people visit the site, for what purpose an individual visits the site, how many times they visit, and how long they stay. It also assists in dynamically generating advertisements and content from specially designed user pages. The technical communication file is not designed to retrieve data from the main memory or your email, nor to collect any other personal information. Most browsers are initially configured to accept cookies; however, users can change their browser settings to refuse cookies or to receive a warning when a cookie is being sent.

Our Company reserves the right to amend the provisions of this “Privacy Policy” at any time by publishing them on the website or by sending an email to users. The revised provisions of the Privacy Policy shall become effective on the date they are published.